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FAQ

What payment method do you accept?

We accept payment via credit card/ debit card,(Visa, MasterCard, American Express ), PayPal, UPI payment, and other secure online payments.

What is your return policy?

  • Timeframe: Returns are accepted within 7 days of delivery for orders placed outside sale periods.
  • Condition: Items must be in their original, unwashed condition with all tags attached.
  • Return Refusals: We reserve the right to decline returns if items appear used, washed, damaged, or spoiled (unless they arrived damaged).
  • Defective Products: If you've received a defective item, please email unboxing videos and Photos to Sudowoodocare@gmail.com and our Customer Experience Team will assist.

How can i track my order?

once your order has been shipped, you will receive a confirmation email with a tracking number you can use the tracking to monitor the status of the delivery.

Return Charges and Refunds

  • Return Fee: A reverse shipment fee of Rs 100 will be deducted at the time of refund per order, regardless of the number of items within that order. This means that if an order contains multiple items, only a single deduction of Rs 100 will be made for the entire order, not on each individual clothing item. Shipping Charges are Non-Refundable both COD & Prepaid